INROADS Career Manager

Dear INROADS Alumni:

Please share the following job specification with your networks, and thank you for assisting us in sourcing candidates for this role. Your time is greatly appreciated.

POSITION SPECIFICATION
Manager, Southeast Region

Motivated by the Martin Luther King’s March on Washington Speech, INROADS founder, Frank Carr, left a successful career in industry to begin an organization that would transform the lives of talented minority students by giving them access to positions in corporate America. With the mission of developing and placing talented minority youth in business and industry and preparing them for corporate and community leadership, Carr set out to create a national organization that would achieve the dream of equality that King laid out. Over the forty years since its founding, INROADS has identified, trained and developed talented high potential students in internships in some of North America’s leading corporations and is the nation’s largest non-profit source of paid internships for diverse, high performing undergraduate students. Companies partner with INROADS to increase their access to high quality diverse entry-level talent. The INROADS process of selection and training is designed to take raw student talent and make them more competitive and more likely to succeed long term. That has been the INROADS point of difference in the market.

INROADS tries to create unique, one-on-one relationships with each Intern so that the intern is matched with a company where there will be a long term fit. By providing the skills, relationships, and network needed, INROADS works to transform the intern’s potential so that they can be leaders not only for corporate environments, but also for their communities and the world at large. INROADS recruits only the best students of color for pre-professional internship opportunities. Students who apply must have and maintain a B or better average, as well as, intentions to pursue careers in business, accounting, actuarial science, engineering, computer and information sciences, sales, marketing, allied health, healthcare management or retail store management.

Since its inception in Chicago in 1970, INROADS has grown from 25 Interns and 17 sponsoring corporations, to an international organization with 40 offices across North America. The staff provides ongoing support and career training and guidance to more than 2,300 Interns sponsored by over 200 companies. The longevity of INROADS and the partnership it has with premier companies demonstrates the organization’s continued importance and relevance.

Today there are nearly 25,000 INROADS alumni. While half of them have been in the business world for less than 10 years, the early alumni have achieved great success. Steven Davis, Chairman and CEO of Bob Evans, Lou Nieto, past President, ConAgra Refrigerated Foods Group (retired), Willard S. Evans Jr., President, Peoples Gas Light and Coke Company and North Shore Gas Company, Connie Lindsey, Head, Corporate Social Responsibility, The Northern Trust Company, Lisa M. Hamilton, President, The UPS Foundation, UPS, Kwame Jackson, President and CEO, Legacy Holdings, LLC, Regina Jones, Chief of Staff to the Chairman and CEO, Dynegy, Inc., Teri P. McClure, SVP, Legal Public Affairs and Compliance, General Counsel and Corporate Secretary, UPS of America, Inc., and Angel Rodriguez, VP Human Resources, Frito Lay North America Operations, Frito Lay are all examples of INROADS alums.

I. Position Summary
Reporting to the Southeast Regional Director, the Manager, Southeast Region is responsible servicing clients and interns; sales and new business development; recruitment and talent management; also intern training in conjunction with Regional Director.

II. Primary Responsibilities/Accountabilities
The Manager, Southeast Region will report to the Southeast Regional Director and have the following responsibilities:

- Drive corporate and intern relationship management processes to ensure that acquisition, growth, retention, servicing and conversion goals are met
- Process candidates maintaining attention to fit management for clients
- Develop intervention strategies for “At-risk” Interns and review with RDs
- Manage and support corporate client business needs and ensure client satisfaction
- Create and execute plans and solutions in collaboration with clients
- Build relationships across regions to facilitate intern placement
- Develop and pursue sales leads to create new internship opportunities
- Train clients on INROADS processes and policies
- Update progress for each corporate client in database, including quarterly face-to-face meetings
- Build relationships with interns; advise and coach interns regarding their professional, personal and academic growth and goal-setting
- Facilitate local recruitment efforts (candidate sourcing, interviewing, selection, placement, training and development)
- Maintain monthly voice or face-to-face contact with interns
- Update progress for each intern client in database monthly
- Conduct monthly reviews of the interns’ academic performance including degree plans
- Facilitate beginning of summer training profiles, goals, objectives and coaching plans to address potential gaps in Intern knowledge, as well as in intern mid-summer and end of summer performance reviews (CDCP process)
- Facilitate summer training processes for Interns including monitoring of online training course requirements, obtaining trainers for classroom sessions, material dissemination, and evaluation retrieval
- Develop an understanding of the industry and competitive environment
- Expand knowledge base within assigned clients to more effectively coach interns and to increase the quality of the service delivered to the corporate client (knowledge of culture, work environment, profile of successful employee, competitive landscape, business planning process, etc.)
- Assist with the coordination and implementation of special events as needed
- Assist in promotion and marketing of the INROADS brand
- Provide updates to Regional Director on client and intern relationships
- Other responsibilities as assigned

III. Education/Work Experience Required
- BS or BA required, preferred area of concentration: Business Administration, Marketing or Education Administration.
- Must have 5 years of related experience with customer service or selling skills essential; 3 years Supervisory experience desired
- Experience in coaching in life skills and career development
- Strong interpersonal and public communication skills needed to cultivate customer relations with a diverse group of corporate and intern clients.
- Must possess strong work ethics, integrity, professionalism and be able to perform independently
- Strong capacity to manage time and priorities
- Must be able to travel as needed
- Computer literacy with Microsoft Office Suite and Database Management

IV. Compensation
Salary is commensurate with experience and the salary range for the Manager, Southeast Region is between $43,000 to $53,000.

V. Other Information
Reports to Southeast Regional Director
Preferred location: Birmingham, AL
Ability to travel (25% to 40%) and work flexible schedule

For further information, contact Kesha Broughton at 404-586-0352 ext. 4201 kbroughton@inroads.org or Chanda Washington at (404) 586-0352 x4216 cwashington@inroads.org